The NEVER ALONE personal safety app ensures immediate emergency response should you or your loved ones encounter a potentially harmful situation in their day-to-day lives.


CHECKMATE NEVER ALONE is an app that can be downloaded directly onto any smartphone. The app works with iPhone, Android, and some Blackberry devices, and gives the user the ability to send a distress signal with current GPS coordinates at the touch of a button. Our Emergency Monitoring Centre receives the distress signal along with the GPS coordinates of the phone for better location tracking.

One of our trained operators will call the user to see if assistance is required. If there is no answer the operator will call the alert contacts that have been provided by the user to inform them that their loved one is in an emergency situation. The GPS coordinates are updated every minute until the alarm is canceled.

Ensuring Entire Family Safety

CHECKMATE’s personal security systems are extremely valuable for ensuring the safety and security of everyone in your family. Because it is an app, NEVER ALONE can be used by anyone with a smartphone.

Ideal for teenagers, active seniors and anyone wishing to have an added level of security when they may be alone.

Install NEVER ALONE on your child’s phone and never worry about them when they travel to and from school, while in school or after school with friends. Teenagers, especially when out at night, can be safe with NEVER ALONE knowing that if anything goes wrong, they can receive immediate help with the touch of a button. All family members can feel safe and secure with the NEVER ALONE app when alone in parking lots, elevators and other areas where safety may be a concern.


Track your loved ones with CHECKMATE NEVER ALONE‘s Tracking feature.  Select the tracking interval that works best for you (5, 10, 15, 30 or 60 minutes) and then log into our secure web portal with your tablet or computer to see where they are or have been.

Seniors Can Keep Their Autonomy

NEVER ALONE’s personal security system is perfect for seniors living alone. The app allows seniors to remain autonomous and live on their own while their children and family members rest assured that they are protected if anything should happen. Slips and falls are common as we age and the distress signal is easily activated with the touch of a button. The system is easy to use and with the GPS tracking feature, help can get to your loved one, wherever they are.

Discreet and Effective

NEVER ALONE lets the person discreetly signal for help at any time with just the touch of a button. This may be called for in social situations where a person is becoming very uncomfortable, fear for their safety or do not feel in control of a situation.  Discreetly pressing and releasing the Emergency button will signal for assistance to remove the person from the potentially dangerous position.

Safe Walk

Be prepared. Where safety is a concern, for example, when walking between buildings or to the car at night or being nervous about suspicious activity nearby, simply pressing and holding the Emergency button prepares your app for an emergency. If something were to happen, releasing the Emergency button immediately generates a distress signal.

Critical Support Behind the Scene

Emergency Response – Being able to generate an alarm is only as good as the response to the alarm. CHECKMATE NEVER ALONE goes well beyond being just a smartphone app that notifies family and friends. It connects directly to ProTELEC’s Emergency Monitoring Centre,  manned by a highly-trained team of dedicated professionals, which responds to any CHECKMATE alarm 24/7. The Emergency Monitoring Centre is approved and annually inspected by the Underwriters Laboratory of Canada, and is ‘5 Diamond’-certified, ensuring that strict industry standard operating procedures are followed. ProTELEC has been protecting life and property since 1968.

Operators are specifically trained to respond to every emergency situation through the following automatic procedures:

  • Immediately calling the individual to assess the emergency or confirm it is not a false alarm.  No answer is treated as an emergency.
  • Notifying the individual’s alert contacts on their alert contact list and providing the exact location of the incident through our GPS tracking system. The GPS location is continuously updated until the emergency is resolved.

Stay Informed

Distress signals are archived and can be accessed through our website allowing you to see on a map through the GPS coordinates where your loved one was at each of these points in time. This lets you know where your loved one encountered an emergency situation. You can also receive weekly or monthly reports via email to keep for your records. All data is stored on our secure website and can only be accessed with your or your loved one’s permission.

For more information

For more information and a detailed consultation about CHECKMATE NEVER ALONE, contact us toll-free at 1-888-465-1758


  • we have biologists working in remote locations and late into the night or early in the morning to complete bird and wildlife surveys. CHECKMATE gives us comfort that our teams are safe without having to wake up staff for routine check-ins. We’ve expanded our use of the services because it is so helpful.

    Thanks CHECKMATE

  • I am a real estate agent who was robbed and assaulted and had no way to protect myself.

    Now with Checkmate Professional, I feel safe again and the price for my safe well-being. Is very cost-effective.

    Thanks Checkmate

  • We have been using CHECKMATE since 2011.The service CHECKMATE provides to our team is extremely beneficial, CHECKMATE continues to meet and surpass our expectations. They take the time to really know their clients which gives us every confidence that not just our safety goals are well understood but also our comfort level. Their system is very...

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