Health & Safety Reporting

Incident Reporting That Actually
Gets Used

Workers call a phone number or use an online portal to report incidents 24/7. Supervisors get instant alerts. Voice recordings, compliance documentation, and trend analytics — all without a single paper form.

ProTELEC has been documenting safety since 1968
24/7 Availability
Report by Phone or Online
Five Diamond ULC-Certified

Incidents go unreported because reporting is a pain.

Paper forms get lost. Complicated software gets ignored. Workers skip the hassle, and safety managers never see the full picture. The result? Patterns go unnoticed, compliance gaps grow, and preventable incidents repeat.

68%of incidents go unreported
Paper forms get buried, lost, or never filled out
Complex software creates friction — workers avoid it
Near-misses go undocumented, patterns stay hidden

Make reporting as easy as making a phone call.

Because that's literally what it is. Workers call a dedicated number, describe what happened, and they're done in 2 minutes. Or they use the online portal from any device. No app downloads, no login credentials to remember, no training required.

2minaverage report time
Call a phone number — report by voice, 24/7
Online portal — submit from any browser, any device
No app, no login, no training required

Most systems collect forms. We collect evidence.

Voice recordings capture tone, urgency, and details that written forms miss. Supervisors get instant email and SMS alerts within seconds of a report. Every incident creates a complete audit trail with timestamps, categories, and searchable recordings.

100%of reports include audio evidence
Voice recordings capture what written forms miss
Instant supervisor alerts via email and SMS
Complete audit trail with timestamps

Six capabilities in one system.

The Health & Safety Reporting System combines always-available access, voice-based reporting, customizable categories, instant alerts, live monitoring, and a powerful analytics dashboard — all managed through a single platform.

6capabilities in one system
Always available — phone and online, 24/7/365
Voice-based — full audio recordings stored securely
Customizable categories to match your safety policies
Analytics dashboard with trend detection
THE PROBLEM
10
INCIDENTS
HAPPEN
3
ACTUALLY
REPORTED
Actual incidents Only 32% reported
HOW IT WORKS
1
Worker Calls or Goes Online Dedicated phone number or web portal — no app needed
2
Describe What Happened Voice recording captures every detail — done in under 2 minutes
3
Supervisor Gets Alerted Instant email + SMS with secure link to full report and recording
EVIDENCE TRAIL
Live Evidence Dashboard
100%
Audio Captured
<30s
Alert Speed
Full
Audit Trail
Voice report — Slip & fall
Warehouse B • 2:34 PM • 1m 47s
Online report — Near miss
Loading Dock • 1:12 PM • Form
Reviewed
ALL CAPABILITIES

Always Available

Voice-Based

Customizable

Instant Alerts

Live Monitoring

Dashboard

Everything Built In. Nothing Extra Needed.

Every report flows into a centralized dashboard where safety managers can search, filter, listen to recordings, and export compliance documentation. No more chasing paper.

24/7 Phone Reporting

Call in anytime, from any phone. No app required, no login needed.

Online Portal

Web-based reporting from any device with a browser. Desktop, tablet, or phone.

Voice Recordings

Full audio stored securely. Captures tone, urgency, and details forms miss.

Instant Supervisor Alerts

Email + SMS notifications within seconds of a report being filed.

Customizable Categories

Configure incident types, severity levels, and routing rules to match your policies.

Searchable Dashboard

Filter incidents by date, type, worker, severity. Find any report in seconds.

Trend Analysis

Spot patterns before they escalate. Frequency by type, location, and time period.

Compliance Exports

One-click PDF and CSV reports with full incident history for audits.

Trusted by 900+ Organizations

Hear from safety professionals who trust CheckMate

"The system itself is robust and user friendly. From a management perspective, the visibility to its uptake and usage is a strong data driven feedback loop."

"Camrose County has been using ProTELEC CheckMate to successfully and safely monitor our remote employees around the clock. Administratively, the dashboard provides the necessary information and adaptability."

"The application is easy for workers to use and for myself as a Health and Safety Professional to monitor and ensure compliance. Implementation was seamless."

Frequently Asked Questions

How do workers submit incident reports?

Two ways: call a dedicated phone number and describe the incident by voice, or use the online portal from any web browser. No app download, no login credentials, no training needed. Workers can report from any phone — including landlines — or any device with internet access.

How quickly are supervisors notified?

Within seconds. As soon as a report is submitted, designated supervisors receive both an email and SMS notification with a secure link to the full report, including the voice recording if submitted by phone.

Can we customize incident categories and routing?

Yes. You can configure incident categories, severity levels, and notification routing to match your organization's safety policies. Different types of incidents can be routed to different supervisors or departments.

Are voice recordings available for audits?

Yes. All voice recordings are stored securely and can be played back directly in the dashboard or exported for audit purposes. They provide a complete audio record of the incident as described by the worker at the time it happened.

Does it integrate with other CheckMate products?

Yes. The Health & Safety Reporting System integrates with the same CheckMate dashboard used for lone worker monitoring, eALERT, and all other CheckMate safety products. One platform, one login, complete visibility.

What analytics does the dashboard provide?

The dashboard provides searchable incident history, trend analysis by category and time period, frequency reports, and one-click exports in PDF and CSV formats. You can filter by date range, incident type, worker, severity, and location to spot patterns before they escalate.

Eliminate Paperwork. Document Everything.

Give your team a reporting system they'll actually use. 24/7 phone and online access, voice recordings, instant alerts, and a compliance-ready dashboard.