Silent Protection With Someone Actually Responding
eALERT installs on your computer's taskbar. When a situation escalates, one click sends a silent distress signal to ProTELEC's 24/7 monitoring centre. No hardware. No noise. No delay.
Workplace threats don't announce themselves.
Staff at desks, counters, and reception areas face hold-ups, aggressive customers, and medical emergencies every day. Traditional panic buttons require reaching under a desk or counter — impossible when someone threatening is standing right in front of you.
Five button types for five different situations.
eALERT isn't a one-size-fits-all alarm. Each workstation can have up to five distinct buttons — Cash Drawer Hold-Up, Duress, Medical, Notification, and Hold & Secure/Lockdown. Each triggers a different pre-configured response at our monitoring centre.
Most panic systems send an alarm. We respond to it.
Other desktop panic buttons send a notification to a supervisor or security desk. That works until they're on break, in a meeting, or dealing with their own emergency. Our Five Diamond ULC-certified monitoring centre is staffed 24/7 by trained operators — the same team that handles commercial security and fire alarms.
Software that installs in minutes.
eALERT is pure software — no wiring, no hardware, no technician visit. It installs directly on any Windows workstation and sits in the taskbar, always accessible. Deploy it across every station in your building with a complete audit trail of every activation.
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Five Buttons. One Taskbar.
eALERT is pure software — it sits in your computer's taskbar, always visible, always one click away. Five configurable button types, each with its own response protocol, deployed across every workstation in minutes.
Silent Activation
No sound, no popup, no flash. The person at your counter never knows an alert was sent.
Multiple Button Types
Five configurable buttons per workstation — hold-up, duress, medical, notification, lockdown.
POS Integration
Cash drawer opens automatically on hold-up activation — complying without reaching.
24/7 Live Monitoring
Five Diamond certified operators respond in seconds, not minutes.
Complete Audit Trail
Every activation logged with timestamp, station ID, and button type for compliance.
Multi-Station Deploy
Install on every workstation in your building. Manage all from one dashboard.
Custom Protocols
Different response protocols per button type, location, and time of day.
Management Dashboard
View all stations, activation history, and manage button configurations remotely.
Not a Call Centre. Not an Answering Service.
Every eALERT button press goes directly to ProTELEC's Emergency Monitoring Centre in Winnipeg — the first facility in Canada to earn the Five Diamond designation from The Monitoring Association.
Trusted by 900+ Organizations
Hear from safety professionals who trust CheckMate to protect their teams
"CheckMate allows our staff to feel connected and safe while working outside of their usual office and allows supervisors to concentrate on other matters knowing their staff are accounted for. CheckMate provides us with an extra layer of security for our staff."
"The application is easy for workers to use and for myself as a Health and Safety Professional to monitor and ensure compliance. Implementation was seamless."
"They have supported us in quickly getting security up and running in multiple locations and always respond quickly and efficiently."
Frequently Asked Questions
Does eALERT require special hardware?
No. eALERT is pure software that installs on any Windows workstation. It sits in the system tray (taskbar) and requires no additional hardware, wiring, or equipment. If you have a computer, you can run eALERT.
Can I have multiple button types on one computer?
Yes. Each workstation can be configured with up to five different button types — Cash Drawer Hold-Up, Duress, Medical, Notification, and Hold & Secure/Lockdown. Each button triggers its own specific response protocol at the monitoring centre.
Is the alert completely silent?
Yes. When activated, eALERT produces no sound, no popup, no flash, and no visible change on screen. The person standing at your counter or desk has no way of knowing an alert was sent. The signal goes directly to our monitoring centre in the background.
How fast do operators respond?
Within seconds. When an eALERT signal arrives, an operator at our Five Diamond ULC-certified monitoring centre sees it immediately with full context — button type, workstation ID, location, and pre-configured response instructions. Emergency services are contacted within 60 seconds.
Does it integrate with POS systems?
Yes. The Cash Drawer Hold-Up button can be configured to automatically open the POS cash drawer upon activation, allowing staff to comply with a robbery demand without any suspicious movement while simultaneously alerting the monitoring centre.
How is each alert documented?
Every activation generates a complete incident record — timestamp, workstation ID, button type, operator actions taken, emergency services contacted, and resolution. All records are accessible through the management dashboard and exportable for compliance reporting.
Give Your Team a Silent Safety Net
No hardware to buy. No wiring. No disruption. eALERT installs in minutes and connects your staff directly to 24/7 trained operators.