Automated safety check-ins via any phone — landline, cell, or satellite. Workers answer a call, enter their PIN, and they're confirmed safe. No app downloads, no hardware, no training required.
No downloads. No training. Just a phone call and a 4-digit PIN. Here's the entire process.
Your admin chooses the check-in frequency — every 15 minutes, every hour, or anything in between. Fully customizable per worker.
At the scheduled time, our system calls the worker automatically. Any phone works — landline, cell phone, even a satellite phone.
They answer and punch in their personal 4-digit PIN. That's it — they're confirmed safe, and the timer resets for the next check.
If the worker doesn't answer, a follow-up call is sent. Still no response? ProTELEC's live monitoring centre takes immediate action.
No app downloads. No hardware purchases. No IT department required. Just a phone line and our monitoring centre.
Landline, cell phone, or satellite phone. If it can receive a call, it works with CheckMate. No smartphone required.
Each worker gets a unique 4-digit PIN. Nobody else can check in on their behalf — the system verifies it's actually them.
Set check-in intervals from every 10 minutes to every few hours. Different schedules for different workers, shifts, or risk levels.
Workers don't have to wait for the call. They can dial in anytime to reset their timer — starting a new task, arriving at a site, or heading home.
Workers can shorten their check-in frequency when entering a high-risk area, then lengthen it when they're back in a safe zone.
Got a computer but no phone? Workers can also check in through a web portal — activate, deactivate, or adjust frequency online.
Every call, every PIN entry, every missed check — logged, timestamped, and available for compliance reporting in real time.
Workers can leave a voice message describing their location during check-in — an extra layer of context for responders if something goes wrong.
When a safety check goes unanswered, here's exactly
what happens — not in hours, in minutes.
Two ways to check in. Same 24/7 monitoring centre behind both. Choose what fits your team — or use both.
| Capability | Phone Safety Checks | Safe Alone App |
|---|---|---|
| Works with landlines | Yes | Smartphone only |
| No app or download needed | Yes | Requires iOS or Android |
| GPS location tracking | Voice location only | Real-time GPS |
| Emergency panic button | Call in manually | One-tap with GPS |
| SafeWalk mode | Not available | Continuous tracking |
| Proactive check-in | Call 1-855 line | One-tap in app |
| 24/7 monitoring centre | Included | Included |
| Compliance audit trail | Full log | Full log |
Phone Safety Checks remove every technology barrier to protecting your lone workers.
Janitors, security guards, and facility staff who work alone at a single location with a desk phone or wall phone nearby.
Electricians, welders, and technicians who may not want to bring a smartphone onto a job site — but always have a phone line nearby.
Organizations where some staff have smartphones and others don't. Phone checks and the Safe Alone App work side by side on the same system.
Workers in areas with cell coverage for calls but not reliable data — a phone call gets through when an app might not.
Companies that need to meet lone worker regulations quickly without rolling out new devices or training programs.
Home care workers and visiting nurses who operate from clients' residences — where a landline check-in is sometimes the simplest option.
ULC 5-Diamond certified. When someone misses a check-in, our operators are already calling — not sending another notification.
Over 3.7 million safety checks completed annually across 900+ Canadian organizations.
Over 55 years of security expertise. A proven safety partner for Canadian organizations.
Our system calls your worker at their scheduled check-in time. They answer and enter their personal 4-digit PIN — that confirms they're safe and resets the timer. If they don't answer, a follow-up call is placed. If that's missed too, a trained operator at ProTELEC's monitoring centre takes action.
Yes. Phone Safety Checks work with any phone that can receive and make calls — landlines, basic cell phones, smartphones, and satellite phones. There's no app to install or data connection required.
Absolutely. Workers can call our toll-free line anytime to proactively check in, enter their PIN, and reset the timer. This is useful when starting a new task, arriving at a site, or finishing work for the day.
Check-in frequency is fully customizable — from every 10 minutes to every several hours. Your admin sets the default, and workers can adjust their own frequency when entering higher or lower risk situations.
Yes — many organizations use both. Team members with smartphones use the Safe Alone App for GPS-enabled check-ins, while workers on landlines or basic phones use Phone Safety Checks. Both connect to the same monitoring centre and admin dashboard.
Phone calls don't transmit GPS data, but workers can leave a voice recording describing their current location during check-in. Admins can also view which registered phone number the check-in came from. For full GPS tracking, consider the Safe Alone App.
Yes. Phone Safety Checks provide a complete audit trail of every call, check-in, and escalation — meeting federal and provincial lone worker safety legislation across Canada. All records are timestamped and available in real time through your admin dashboard.
No smartphones. No hardware. No training. Just the phone your workers already carry — backed by ProTELEC's 24/7 monitoring centre and 50+ years of keeping people safe.