Phone Safety Checks

No Smartphone?
No Problem.

Automated safety check-ins via any phone — landline, cell, or satellite. Workers answer a call, enter their PIN, and they're confirmed safe. No app downloads, no hardware, no training required.

Worker checked in — safe
Next check-in call in
44:59
Automated call to (204) ***-7842
4-Digit PIN Verified
Personal authentication
Landline
Cell
Satellite
ProTELEC has been protecting lives since 1968
5 Diamond ULC-Certified
24/7 Human Monitoring
900+ Canadian Organizations

How Phone Safety Checks Work

No downloads. No training. Just a phone call and a 4-digit PIN. Here's the entire process.

1

Set the Schedule

Your admin chooses the check-in frequency — every 15 minutes, every hour, or anything in between. Fully customizable per worker.

2

We Call Your Worker

At the scheduled time, our system calls the worker automatically. Any phone works — landline, cell phone, even a satellite phone.

3

Worker Enters Their PIN

They answer and punch in their personal 4-digit PIN. That's it — they're confirmed safe, and the timer resets for the next check.

4

Missed Call? We Escalate.

If the worker doesn't answer, a follow-up call is sent. Still no response? ProTELEC's live monitoring centre takes immediate action.

Zero Barriers to Worker Safety

No app downloads. No hardware purchases. No IT department required. Just a phone line and our monitoring centre.

Works With Any Phone

Landline, cell phone, or satellite phone. If it can receive a call, it works with CheckMate. No smartphone required.

Personal PIN Authentication

Each worker gets a unique 4-digit PIN. Nobody else can check in on their behalf — the system verifies it's actually them.

Customizable Frequency

Set check-in intervals from every 10 minutes to every few hours. Different schedules for different workers, shifts, or risk levels.

Proactive Check-In

Workers don't have to wait for the call. They can dial in anytime to reset their timer — starting a new task, arriving at a site, or heading home.

Risk-Adjusted Intervals

Workers can shorten their check-in frequency when entering a high-risk area, then lengthen it when they're back in a safe zone.

Check-In Express (Web)

Got a computer but no phone? Workers can also check in through a web portal — activate, deactivate, or adjust frequency online.

Complete Audit Trail

Every call, every PIN entry, every missed check — logged, timestamped, and available for compliance reporting in real time.

Voice Location Recording

Workers can leave a voice message describing their location during check-in — an extra layer of context for responders if something goes wrong.

A Missed Call Triggers a Real Response

When a safety check goes unanswered, here's exactly
what happens — not in hours, in minutes.

1
Scheduled check-in
Worker doesn't answer the call
The automated check-in call goes unanswered. The worker didn't pick up or enter their PIN.
2
3–5 minutes later
Automated follow-up call
A second call is placed within the employer-defined window. Maybe they were busy — this is the grace period. Configurable from 2 to 20 minutes.
3
Follow-up unanswered
Alarm triggers at monitoring centre
The alarm is received by a trained operator at ProTELEC's Five Diamond ULC-certified monitoring centre with full worker context: name, schedule, emergency contacts.
4
Operator intervenes
Live operator calls the worker
A human operator attempts to reach the worker directly, requesting PIN verification. Wrong PIN or no answer triggers the next step.
Emergency protocol
Emergency contacts notified, help dispatched
The operator contacts designated emergency contacts and dispatches help as needed. Real people. Real response. Every time.
60s
Under 60-Second Response
24/7
365 Days a Year
5
Diamond ULC Certified
3.8M+
Safety Checks Annually

Phone Checks vs. Safe Alone App

Two ways to check in. Same 24/7 monitoring centre behind both. Choose what fits your team — or use both.

Capability Phone Safety Checks Safe Alone App
Works with landlines Yes Smartphone only
No app or download needed Yes Requires iOS or Android
GPS location tracking Voice location only Real-time GPS
Emergency panic button Call in manually One-tap with GPS
SafeWalk mode Not available Continuous tracking
Proactive check-in Call 1-855 line One-tap in app
24/7 monitoring centre Included Included
Compliance audit trail Full log Full log

Built for Workers Who Don't Carry Smartphones

Phone Safety Checks remove every technology barrier to protecting your lone workers.

Fixed-Location Workers

Janitors, security guards, and facility staff who work alone at a single location with a desk phone or wall phone nearby.

Trades & Skilled Labour

Electricians, welders, and technicians who may not want to bring a smartphone onto a job site — but always have a phone line nearby.

Mixed-Device Teams

Organizations where some staff have smartphones and others don't. Phone checks and the Safe Alone App work side by side on the same system.

Remote & Rural Workers

Workers in areas with cell coverage for calls but not reliable data — a phone call gets through when an app might not.

Compliance-First Organizations

Companies that need to meet lone worker regulations quickly without rolling out new devices or training programs.

Healthcare & Home Visits

Home care workers and visiting nurses who operate from clients' residences — where a landline check-in is sometimes the simplest option.

Many apps send alerts.
We take action.

ULC 5-Diamond Certified

Live 24/7 Monitoring Centre

ULC 5-Diamond certified. When someone misses a check-in, our operators are already calling — not sending another notification.

Safety checks in 2026

Real-Time Protection

Over 3.7 million safety checks completed annually across 900+ Canadian organizations.

ProTELEC Since 1968

Since 1968

Over 55 years of security expertise. A proven safety partner for Canadian organizations.

Your Workers Are Already Carrying a Phone. That's All They Need.

Phone Safety Checks require zero infrastructure. No hardware, no app downloads, no IT setup. Talk to us about protecting your lone workers today.

Book a Free Safety Consult

Frequently Asked Questions

Our system calls your worker at their scheduled check-in time. They answer and enter their personal 4-digit PIN — that confirms they're safe and resets the timer. If they don't answer, a follow-up call is placed. If that's missed too, a trained operator at ProTELEC's monitoring centre takes action.

Yes. Phone Safety Checks work with any phone that can receive and make calls — landlines, basic cell phones, smartphones, and satellite phones. There's no app to install or data connection required.

Absolutely. Workers can call our toll-free line anytime to proactively check in, enter their PIN, and reset the timer. This is useful when starting a new task, arriving at a site, or finishing work for the day.

Check-in frequency is fully customizable — from every 10 minutes to every several hours. Your admin sets the default, and workers can adjust their own frequency when entering higher or lower risk situations.

Yes — many organizations use both. Team members with smartphones use the Safe Alone App for GPS-enabled check-ins, while workers on landlines or basic phones use Phone Safety Checks. Both connect to the same monitoring centre and admin dashboard.

Phone calls don't transmit GPS data, but workers can leave a voice recording describing their current location during check-in. Admins can also view which registered phone number the check-in came from. For full GPS tracking, consider the Safe Alone App.

Yes. Phone Safety Checks provide a complete audit trail of every call, check-in, and escalation — meeting federal and provincial lone worker safety legislation across Canada. All records are timestamped and available in real time through your admin dashboard.

If They Can Answer a Phone, They're Protected.

No smartphones. No hardware. No training. Just the phone your workers already carry — backed by ProTELEC's 24/7 monitoring centre and 50+ years of keeping people safe.

No hardware. No setup fees. No contracts. Protecting lone workers since 2003.