Lone Worker Check-In App

The Working Alone Check-In App With a Live Operator Behind It

Timed safety check-ins your workers complete on iPhone, Android or any phone, and a trained Canadian operator who responds when one is missed, 24 hours a day. Not an alert left on a supervisor's phone.

Book a Free Consultation See the Safe Alone App

Why the Monitoring Matters

Most check-in apps can tell that something is wrong. The question is what happens next. An app-only tool sends the alert to a coworker or supervisor, who may be driving, in a meeting, or asleep.

CheckMate routes every missed check-in to a trained operator at a Five Diamond certified Canadian monitoring centre, 24 hours a day. The check-in is only half the system. The response is the other half. For the full picture of how a monitored service differs from an app-only tool, read our guide to lone worker monitoring in Canada.

How the Check-In App Works

1

Set the schedule

Choose check-in intervals per worker and per shift, from every 15 minutes to any custom schedule that matches the real level of risk.

2

Workers check in

A single tap in the Safe Alone app confirms a worker is safe. A silent panic button sends an alert with GPS location if something goes wrong.

3

We respond to misses

Miss a check-in and a live operator responds, works the escalation list you set, and notifies your designated emergency contacts.

What the Safe Alone App Looks Like

CheckMate Safe Alone app home screen showing a check-in countdown, the Check-In button and the Emergency button

The home screen is built for one job: make the check-in impossible to forget and the emergency button impossible to miss. Workers see a countdown to their next check-in, the time it is due, and one tap to confirm they are safe.

  • Countdown timer shows exactly when the next check-in is due, so no one is guessing.
  • Check-In button confirms the worker is safe and resets the timer.
  • Emergency button sends an alert with GPS location straight to the monitoring centre.
  • Toll-free line connects the worker to an operator from inside the app.

An App-Only Alert vs a Monitored Check-In

A typical check-in app

  • Sends the missed check-in alert to a coworker or supervisor
  • Depends on someone in your team seeing it in time
  • Leaves compliance records for you to compile
  • Assumes every worker carries a charged smartphone

CheckMate's monitored check-in

  • Routes every missed check-in to a trained operator, 24/7
  • A live human acts on every miss, day or night
  • Logs every check-in and response automatically for audits
  • Works on the app, any phone, a wearable, or satellite

Check In From Any Device, Not Just a Smartphone

App-first tools quietly assume every worker has a charged smartphone and a data plan. Plenty of real workforces do not fit that assumption: overnight cleaners, home-care staff, workers in facilities where phones are restricted, and rural crews in dead zones.

CheckMate covers them. The Safe Alone app handles smartphone workers, automated phone call check-ins work on any landline or cell, a satellite device reaches remote sites with zero signal, and a wearable SOS device protects workers who cannot carry a phone at all. One check-in system, every kind of worker. See the full lineup on our solutions page.

Built for Canadian Compliance

Every province and territory requires employers to protect workers who work alone, and most spell out check-in procedures directly: assess the risk, write a procedure for regular contact, follow it, and keep records. A check-in app that only pings a phone leaves that proof up to you.

CheckMate records every check-in, every missed check-in, and every operator response automatically, with timestamps and GPS location, so demonstrating due diligence is a matter of exporting a report. See what your province requires in our province by province legislation guide.

900+Organizations protected
9,000+Workers monitored
3.8M+Safety checks a year
55+Years in safety monitoring
Lisa JaagerGeneral Manager, Summerland Waterfront Resort & Spa
"Their check-in service has added an important layer of safety for our team, especially during off-hours. It's a relief knowing there's a system in place and someone is looking out for them. It genuinely helps me sleep better at night."
RuthKnox United Church
"I usually forget to deactivate the app after finishing work, and the team promptly followed up to make sure I was safe. Their quick response made me feel genuinely supported."

Common Questions

What is a working alone check-in app?

A working alone check-in app lets employees confirm they are safe at scheduled intervals while they work without direct supervision. CheckMate's Safe Alone app goes further than a reminder: a missed check-in reaches a trained operator at a 24/7 Canadian monitoring centre who responds to it, rather than leaving a notification on a supervisor's phone.

Does the check-in app work without cell service?

Yes. The Safe Alone app covers workers in cell range, and for areas with no signal CheckMate adds automated phone call check-ins on any landline or cell, plus a satellite device on the Iridium network that reaches remote sites.

What happens if a worker misses a check-in?

A trained operator at ProTELEC's Five Diamond certified monitoring centre picks it up. They attempt to reach the worker, and if the worker cannot be reached they notify your designated emergency contacts and follow the escalation plan you defined. A live human handles every missed check-in, 24 hours a day. CheckMate operators do not dispatch emergency services; your contacts decide that.

How much does the working alone check-in app cost?

CheckMate is priced per user per month, from $17.50. That includes the Safe Alone app, the 24/7 monitoring centre response to missed check-ins and alerts, and the compliance records. Phone call check-ins, wearable devices and satellite options are priced separately.

Do workers need the app, or can they check in another way?

The app is the simplest option for anyone with a smartphone, but it is not the only one. CheckMate also runs automated phone call check-ins on any landline or cell, a wearable SOS device for workers who cannot carry a phone, and a satellite device for sites with no signal. All of them report to the same monitoring centre.

Is the app available for Android and iPhone?

Yes. The Safe Alone app runs on any modern Android or iPhone, with no special hardware required for most workers. For higher-risk roles or workers without a smartphone, CheckMate also offers phone call check-ins, a wearable SOS device, and a satellite option.

See What 24/7 Human Monitoring Looks Like

Book a free 15-minute consultation. We will look at your current setup, your workers with and without smartphones, and map exactly how monitored check-ins would work for your team.

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