Government lone worker safety

Protecting those who serve the public

ProTELEC has been protecting government & municipality workers since 1968. Real-time monitoring, instant emergency response, and full compliance with provincial working alone regulations.

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Sep-18-2018
Sep-18-2018 9:32 AM CST
Sep-18-2018 9:18 AM CST
Sep-18-2018 9:05 AM CST
Sep-18-2018 5:48 AM CST
Winnipeg Garden City McPhillips Station Casino Wolseley Grant Park North River Heights
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Safe Alone
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Trusted by government agencies across Canada

Common Challenges

The risks public sector workers face every day

Government employees work alone in unpredictable environments — from hostile public encounters to remote field inspections with no backup nearby.

01

Workers alone in public-facing roles

Bylaw officers, building inspectors, and transit workers interact with frustrated or hostile members of the public. Confrontations can escalate quickly with no colleagues nearby.

Discreet panic button — no escalation

A single tap on the phone or SOS wearable silently alerts 24/7 operators who dispatch help immediately — without the worker having to make a visible call.

02

Social workers visiting homes alone

Child welfare workers, housing inspectors, and community outreach staff enter private residences alone — volatile situations, unpredictable environments, limited exit options.

High-risk check-in mode for every visit

Workers activate a timed check-in before entering. If they don't check out when expected, operators are alerted and follow the escalation protocol immediately.

03

Remote field inspections with no cell service

Environmental officers, water quality inspectors, and park rangers work in areas with zero cell coverage — a medical emergency or injury could go unnoticed for hours.

Satellite check-ins where cell towers don't reach

CheckMate's satellite integration sends check-ins and SOS alerts from anywhere in Canada — no cell tower required. Coverage extends to the most remote government field sites.

04

After-hours maintenance in empty facilities

Custodians, groundskeepers, and maintenance workers operate alone in government buildings after hours — falls, chemical exposure, and equipment injuries with no one around to help.

SOS wearable with man-down detection

The SOS wearable automatically detects falls and sudden impacts — triggering an alert to the monitoring centre even if the worker is unconscious or unable to press a button.

05

Meeting provincial compliance requirements

Every province has working alone regulations. Municipalities need documented proof that lone workers are being monitored — paper-based systems and buddy calls don't hold up in an audit.

Automatic compliance documentation

Every check-in, alert, and response is logged automatically. The real-time dashboard generates audit-ready reports that prove your municipality's due diligence.

Built for government field operations

From building inspectors to social workers.

ULC 5-Diamond Certified Canadian Owned Since 1968 Working Alone Compliant
Building Inspector

Building Inspectors

Site visits in unfamiliar locations

Bylaw Officer

Bylaw Officers

Enforcement that can escalate quickly

Social Worker

Social Workers

Home visits where safety is unpredictable

Environmental Officer

Environmental Officers

Remote site assessments in wilderness

Public Health Nurse

Public Health Nurses

Community health visits in homes

Tax Assessor

Tax Assessors

Property evaluations at unknown addresses

Utility Worker

Utility Workers

Fieldwork near power lines and hazards

Animal Control

Animal Control

Responding to unpredictable situations

"As a municipality with more than 800 staff across North Vancouver, employee safety is a top priority. Checkmate has proven to be a dependable and user-friendly solution for staff who work alone or in the field."

Tracy Gowans
Complete Protection

Everything you need to keep lone workers safe

01

Safe Alone App

One-tap check-ins, instant panic button, and GPS tracking — all from your worker's smartphone.

02

Real-Time Dashboard

See who's active, who's checked in, and who needs attention — all on one screen. Map view with live GPS, status indicators, and compliance reports.

03

Satellite Coverage

Your team works where cell towers don't reach. The Zoleo connects workers from anywhere on earth.

SOS Wearable
04

SOS Wearable

Automatic fall detection for workers facing physical hazards. Triggers an alert if it senses a fall.

05

eALERT Desktop

A silent panic button in your taskbar. One click sends an immediate alert when facing threats.

How CheckMate Works

A simple, proven system that keeps your lone workers connected and protected — every shift, every day.

1

Check-In Prompt

Workers receive scheduled check-in prompts via app, call, or satellite device. One tap confirms they're safe.

2

Alert Triggered

Missed check-in? Our system immediately flags it. No delay, no assumptions — just instant awareness.

3

Team Notified

Our ULC-certified operators call the worker, then escalate to supervisors. Real humans, real follow-through.

4

Safety Ensured

Every incident is documented. Every worker is accounted for. Peace of mind — backed by 55+ years of expertise.

Many apps send alerts.
We take action.

ULC 5-Diamond Certified

Live 24/7 Monitoring Centre

ULC 5-Diamond certified. When someone misses a check-in, our operators are already calling — not sending another notification.

Safety checks in 2026

Real-Time Protection

Over 3.7 million safety checks completed annually across 900+ Canadian organizations.

ProTELEC Since 1968

Since 1968

Over 55 years of security expertise. A proven safety partner for Canadian organizations.

Don't just take our word for it

See all stories →

CITY OF POWELL RIVER

"The best thing I can say is that the service from Checkmate is consistently prompt and professional."

— Adam Hueston, Health & Safety Coordinator

CITY OF ABBOTSFORD

"CheckMate is a valuable tool that helps ensure our employees are never truly working alone."

— Parm Phangura, Sr. Manager, Occupational Health & Safety

DISTRICT OF NORTH VANCOUVER

"Their service provides both our employees and our organization with added confidence and peace of mind."

— Tracy Gowans

FAQ

Common questions from government buyers

All CheckMate data is stored in Canada. ProTELEC is a Canadian-owned company headquartered in Winnipeg, Manitoba since 1968. Our ULC 5-Diamond certified monitoring centre operates 24/7 from Canadian facilities — your data never leaves the country.

Every Canadian province has working alone legislation requiring employers to have check-in procedures and emergency response plans for lone workers. CheckMate satisfies these requirements with automated check-ins, complete audit trails, incident documentation, and proof of due diligence. We also support Bill C-45 compliance with the reporting your organization needs to demonstrate its commitment to worker safety.

Our ULC 5-Diamond certified monitoring center immediately attempts to contact the worker. If unreachable, we escalate to supervisors and can dispatch emergency services with precise GPS coordinates.

Yes. CheckMate integrates with most HR systems, dispatch software, and payroll platforms. We offer SSO support, API access, and can work with your IT team on custom integrations. Most government clients are fully deployed within 3 weeks.

CheckMate is available through several government procurement vehicles including provincial standing offers. Contact us for specific contract details and we'll connect you with our government sales team to streamline the process.

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24/7 Protection

Protect your lone workers today

Join hundreds of government agencies across Canada who trust CheckMate for real lone worker safety.

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